WB Finance Order 3027-F(Y): Mandatory Online Pension File Processing

Finance 14 August 2026
Order/Memo No.3027-F(Y)
Date
DepartmentFinance
SubjectMandatory Online Processing of Pension Files via e-Pension Portal and System Enhancements
Effective From
Sourcefinance.wb.gov.in
Language:

সারসংক্ষেপ

This order mandates that all pension files across West Bengal government departments must be processed exclusively online through the e-Pension Portal starting September 1, 2026. Offline processing is completely stopped, except for state universities and court cases. System updates introduce Two-Factor Authentication via OTP and document uploading capabilities to ensure faster and more secure processing.

গুরুত্বপূর্ণ বিষয়সমূহ

  • All pension file processing across state departments must occur exclusively online via the e-Pension Portal from September 1, 2026.
  • Offline submission of pension files is barred, with exceptions only for State Universities and court order cases.
  • Two-Factor Authentication (OTP sent to registered mobile/email) is implemented for all users on the e-Pension Portal.
  • A new document uploading feature is introduced to enhance system transparency.
  • Detailed SOP and process flow will be issued separately by the Directorate of Pension, Provident Fund & Group Insurance (DPPG).

GOVERNMENT ORDER

Government of West Bengal

Finance Department

Audit Branch (Group T)

“NABANNA” 325, Sarat Chatterjee Road, Howrah-711102

(E-1485902 – Gr. -J)

No: 3027 – F(Y) Date: 14-08-2026

Subject: Mandatory Online Processing of Pension Files via e-Pension Portal and System Enhancements

In continuation of No. 2460-F(Y) dated 21.04.2017 of the Finance Department, Audit Branch, and with a view to making the processing of pension files in a more user-friendly, fast, reliable and secure manner, the Governor is pleased to direct the following in respect of the advancements introduced in the e-Pension Portal of the Directorate of Pension, Provident Fund & Group Insurance (https://dppg.wb.gov.in):

  1. The processing of all types of pension files of different Departments shall henceforth be received at DPPG exclusively through the e-Pension Module. No offline pension files shall be entertained under any circumstances, except pension files pertaining to State Universities and cases relating to any Court Orders.
  2. ‘Two-Factor Authentication’, viz. User-Id/Password with OTP sent to the registered email and mobile number of the user, is hereby introduced at every user level in the e-Pension Portal, in order to make the system more secure and reliable.
  3. A ‘Document Uploading’ feature has also been introduced in the system, to make it more transparent.
  4. DPPG, Government of West Bengal, will issue the Detailed Process Flow and Standard Operating Procedure (SOP) in due course of time.

This Order shall come into force with effect from the 1st day of September, 2026.

(P K Mishra, IAS)
Additional Chief Secretary to the
Government of West Bengal

Source: https://finance.wb.gov.in/

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